21 Nights Quarantine Package with Daily Breakfast, Lunch & Dinner
Book 21-night stay from HK$15,750 (inclusive service charge) with the following benefits:
- Daily breakfast, lunch and dinner with designated standard menu
- Free premium WiFi (up to 1000Mbps and 10 devices at a time) with Dedicated Internet Access (DIA) to ensure reliable and high speed connectivity
- Free coffee/ tea maker
How Safe it is to Stay with Us?
New Measures in the New Normal, at Dorsett Mongkok Hotel
We partner with Ecolab, a global leader in infection prevention solutions and expertise, and use their Ecolab’s Disinfectant Cleaner 2.0* to comprehensively clean and disinfect high touch areas in public areas, as well as all guest rooms and air-conditioning system.
*Ecolab’s Disinfectant Cleaner 2.0 is a germicidal /virucide detergent effective in killing 30 pathogens. This product is registered by the US Environmental Protection Agency as reliable and safe.
The air conditioner installed in our hotel rooms uses a fan coil unit system. This type of system places the unit consisting of the fan and the coil directly in the guest room. This means each guestroom have its own independent pipe, which connects to the main fan on the roof of all hotels, allowing fresh air to be drawn from the outside to each room, and through an air filter disinfected with Ecolab’s medical grade disinfectant.
Drainage and Ventilation
All drain outlets are regularly disinfected with 1:99 bleach water and the hotel sewage pipe system is discharged through an independent drainage pipe and vent system. Since there is an independent pipe supplying fresh air to each room, this prevents negative pressure on the airflow and the U-shaped traps from drying out.
Use of Technology
We use Whiz – the AI vacuum cleaner to deep clean carpets. It can effectively remove bacteria, virus, dirt, mold and hidden dust that cannot be collected by conventional human cleaning. In additional, we have installed an AI thermal scanner to detect elevated skin temperature in high traffic public areas.
Test Kits Available 24/7
Project Screen by Circle - The Covid-19 test kit is available for sales at the reception. This 'Do-It-Yourself' test kit has an analytical accuracy of 99.9% with results available within 24-48 hours with a daily laboratory cut-off time of 5pm.
Extra Comfort & Convenience
We have also launched a new foodpanda menu featuring a list of the city’s best restaurants to enhance our guests’ in-room dining experience. There is a vending machine fully-stocked with sanitizing amenities and daily necessities available for sale.
Our Standard Hygiene and Safety Guidelines
- Using Ecolab disinfectant cleaner 2.0 to clean air con air outlet / return nozzle and dust filter every day
- Housekeepers will use Ecolab disinfectant sprayer to sterilize every checked out room prior to new guest’s arrival.
- Multiple disinfectant and anti-epidemic sprayers are installed within hotel areas
- Increase the cleaning and disinfection frequency of public areas and facilities to once every hour
- All public areas in the hotel are providing 70-80% alcohol-based hand rub/ gel for guest and staff use, and providing refill service for guests to use when going out
- A dedicated queue for all arriving guests to take a body temperature scan and fill out a health condition and travel history survey
- All staff on duty are required to wear surgical masks, and depending on the job function of the staff, further provide them with additional anti-pandemic equipment (including eye protection, protection gown and gloves)
- All staff reporting duty will need to receive a body temperature scan
Our Commitment to Clean Standards
At Dorsett Mongkok, the safety and hygiene of our guests and associates are our first priority. With this in mind, in the event that a guest is confirmed COVID-19 positive during the stay, the room will be thoroughly sanitized with Ecolab’s (the global leader in infection prevention solutions and expertise) medical-grade disinfectant sprayer. Apart from that, all linens and towels used including pillows, pillow cases, bed sheets, duvet, duvet cover, duvet topper, bed pad, bath towels, hand towels, face towels and bath mat etc. will be immediately disposed and replaced by complete new ones. With all these efforts, we strive to promise you a clean and hygienic stay environment that is COVID-19 free. Hope the above eases your mind before you check in.
To achieve so, please note that a cleaning fee of HK$2,000 and a linen replacement fee of HK$4,000 will be applied to the bill of the guest only if the guest is confirmed COVID-19 positive during the stay. We appreciate our guests’ understanding on this matter.
Anti-Epidemic Hygiene Measures
Dorsett Mongkok is one of the Hong Kong hotels with a series of anti-epidemic hygiene measures in place that are certified by the Hong Kong Quality Assurance Agency (HKQAA) under the "Anti-Epidemic Hygiene Measures Certification Scheme", ensuring guests a safe and healthy environment. Click to see details.
Family Room and Ideal for Quarantine
When I arrived the hotel staff immediately helped and taken care of everything. The staffs are very well behaved. Each day they helped to bring the food to my doorsteps. I am really happy to stay 14 days quarantine in this hotel. The rooms are tidy and clean. The staying was excellent. I strongly recommend it.
- Bibhisan Roy (Jan, 2021)
Family Room - Quarantine Hotel
We arrived at the hotel very tired and late and the hotel staff immediately saw to our need. The room allocated to my family was very well lit and overall better than expected. Even though we weren't expecting any dinner as we had arrived very late the manager on duty arranged warm food for my family. The bonus of this hotel is that the window can be opened to let the fresh air in, especially when you are cooped up in a quarantine. It was such a pleasant surprise to see washing detergent and dishwashing liquid along with other usual amenities. The hotel has been thoughtful throughout our stay. The managers have been checking on us frequently and for Christmas we were gifted with a teddy bear and for New Year the hotel gave us a bottle of wine. I highly recommend this hotel for quarantine and any other time especially for a family of 3 or 4.
- DKK (Jan, 2021)
Quarantine for 14 in the nice bed room
Room size and layout is excellent. I requested for a high floor and at the end of the hotel building which enjoy an open view of the city. I like the double bed which is movable so that I can utilise the space to do work out. The desk is just perfect which let me do the work in a comfortable manner. The tv is quite new model with HDMI cord input so that i can connect my laptop to the TV for Netflix or other laptop base purpose. The bath room is clean and tidy. The shower is strong with good temperature control. The air-conditioner is quiet and with good control of the temperature you like.
About the service, the response from the housekeeping is quick. Normally, it takes around 15 min for the ordered items to come to my room. Moreover, I also find the time to deliver the goods and foods from the reception is quick as well.
- Ricky (Jan, 2021)
14 days quarantine survival
From booking till during the stay I was good taken care of. Got a great room with open city view, a desk to work on, TV with some English channels (BBC World News, ABC, Etc), nice gifts for Xmas and New Year, Several phone calls to make sure everything is ok and if I got enough supplies. Outside food deliveries to the room. They even unlocked the windows, so I was able to get some fresh air during my stay.
- Gijsbert Heikamp (Jan, 2021)
TERMS & CONDITIONS