Frequently Asked Questions (FAQs)

私たちの標準チェックイン時間は15:00で、チェックアウト時間は11:00です。

ドーセットモンコックでは、全館禁煙となっております。より健康的な宿泊環境を確保するため、全285室の客室は禁煙となっております。

ホテルのジムは24時間営業しており、トレッドミル、ダンベル、さまざまなフィットネス機器が完備されています。

ホテルはオリンピックMTR駅から徒歩わずか7分です。

ドーセットモンコックは、香港国際空港からタクシーでわずか30分です。または、空港からエアポートエクスプレスで九龍駅まで行き、そこからタクシーでホテルまでお越しいただくこともできます。シャトルバスの時刻表やその他の交通手段についてはこちらをご覧ください

はい！九龍エアポートエクスプレス駅（空港送迎）と中国フェリーターミナル（マカオフェリー乗り場）まで毎日無料シャトルバスが運行しています。バスの時刻表はこちらをご覧ください。

オリンピアン シティ ショッピング センターはホテルから徒歩わずか 10 分です。また、ランガム プレイス、レディース マーケット、スニーカー ストリートなどの人気の観光スポットにも簡単にアクセスできます。

MTRオリンピック駅まで徒歩7分 → 東涌線（4駅、18分）で欣涌駅まで行き、ディズニーランドリゾート線に乗り換えます。所要時間：約28分。

ホテル1階にセルフサービスのランドリールームがございます（洗濯・乾燥1回につき40香港ドル）。長期滞在のお客様は、ホテルの「ロングステイスペシャルプラン」をご利用いただくと、毎週無料のランドリーサービスをお楽しみいただけます。

香港の「プラスチックフリー」運動のため、ご自身のアメニティ持参を推奨。ロビーの自販機で生分解性包装の商品を購入可(HK$1/個)。

ルームチャージはチェックイン時に全額支払う必要があります。

12歳以下のお客様は、当ホテルでは子供と見なされます。親とベッドを共有する場合、追加料金はかかりません。

当社の宿泊プランのほとんどは、到着の 24 時間前まで無料でキャンセルできます。キャンセルポリシーにつきましては予約ページをご参照ください。

ご予約いただいた宿泊プランによって異なり、ホテルの実際の状況によります。ホテルの公式ウェブサイトから直接予約したゲストは、柔軟なチェックイン時間と 26 時間の滞在をお楽しみいただけます。

ダブルベッド2台を備えた広々としたファミリールーム（42㎡）をご用意しております。4人家族に最適です。

ParknShopスーパーマーケット（徒歩1分）とMannings（徒歩1分）では、ベビー用品を豊富に取り揃えています。当ホテルでは、様々なベビー用品を無料でレンタルしております。リストはこちらをご覧ください。

全客室のベッドサイド引き出しに万能アダプター1個を設置。

By MTR, the journey takes approximately 30 minutes door-to-park. Take a 7-minute walk to Olympic MTR Station, then travel via the Tung Chung Line and Disneyland Resort Line. 

Tickets are best purchased in advance through the official Hong Kong Disneyland website, where online prices are lower than at the gate. Popular dates, particularly weekends, school holidays, and seasonal events, can sell out, so booking ahead is worthwhile.  

• First-timers should prioritise Mystic Manor in Mystic Point 
• Iron Man Experience in Avengers Campus 
• Frozen Ever After in World of Frozen 
• Hyperspace Mountain in Tomorrowland and  
• RC Racer in Toy Story Land 

• Standard hours are 10:30 AM to 8:30 PM 
• Weekdays and 10:00 AM to 9:00 PM on weekends and public holidays, with the last admission one hour before closing.  
• Hours extend for seasonal events throughout the year.  
• Check the official park calendar before your visit, as schedules are updated regularly. 

Mong Kok is widely considered Hong Kong's best street shopping district, offering the densest concentration of markets, specialist shops, and street stalls in the city. Ladies' Market, Sneaker Street and the Flower Market are all within walking distance of each other and of the Dorsett Mongkok hotel. Temple Street Night Market in Yau Ma Tei is the top destination for evening street shopping.

Ladies' Market is located on Tung Choi Street in Mong Kok, Kowloon. It is open daily from around 11:00 AM to 11:00 PM. The market is a 14 minutes' walk from Dorsett Mongkok, or accessible via the hotel's complimentary daily shuttle. The nearest MTR station is Mong Kok on the Tsuen Wan Line.

• Ladies' Market (Tung Choi Street)- Free hotel shuttle, 15-minute walk from the hotel.
• Temple Street Night Market (Yau Ma Tei)- Free hotel shuttle, open 4 PM–midnight.
• Sneaker Street (Fa Yuen Street)- 18-minute walk from the hotel.
• Flower Market (Flower Market Road)- 20-minute walk from the hotel.
• Jade Market (Kansu Street, Yau Ma Tei)- Free hotel shuttle or one MTR stop.

Temple Street Night Market, Hong Kong, is in Yau Ma Tei, one stop from Mong Kok on the Tsuen Wan Line MTR. Alternatively, Dorsett Mongkok's complimentary daily shuttle drops guests at Yau Ma Tei, putting the market entrance a short walk away.

The tram journey from the Lower Terminus at Garden Road to the Upper Terminus at Victoria Peak takes approximately 8 minutes each way. Most visitors spend 1–3 hours at the top exploring Sky Terrace 428, dining, and the Peak Galleria before returning.

Ticket prices vary depending on the package. A standard adult return tram ticket is available, as are combined packages including Sky Terrace 428. Advance purchase online is recommended during busy periods. Check the official Peak Tram website for up-to-date pricing. 

Yes, the Peak Tram is suitable for all ages, including young children. The steep incline is part of the fun, and the 2022-generation trams are spacious and accessible. Children under 3 ride free, and reduced fares apply for children aged 3–11. 

Early morning (before 9:00 AM) and evening (after 8:00 PM) are the best times to avoid peak crowds. Evening visits are particularly rewarding as the Hong Kong skyline lit up at night is spectacular. Weekdays are generally quieter than weekends. Clear days in October to December offer the best summit visibility. 

The most convenient route is via the MTR from Olympic Station to Admiralty or Central, followed by a short taxi or walk to the Garden Road terminus. Alternatively, use the hotel's free shuttle to Tsim Sha Tsui, take the Star Ferry to Central, then board Bus 15C directly to the Peak Tram Lower Terminus. Total journey time is approximately 30–45 minutes. 

Limited public car parking is available near the Peak Galleria, but Peak Road is narrow and often congested on weekends. Travelling via the Peak Tram or public bus is strongly recommended over driving. Taxis may drop off at the Peak, but returning by taxi can involve a wait. 

Yes, Repulse Bay Beach is free and open to the public. There are no entry fees for the beach itself. Sun lounger and umbrella hire is available from vendors along the waterfront for a small charge. Facilities, including changing rooms, freshwater showers, and public toilets, are also provided free of charge. 

Repulse Bay offers generally calm, sheltered waters suitable for swimming, especially between May and September when sea temperatures are warmest. Shark nets are in place, and lifeguards are on duty during designated hours. Always swim within the buoyed zones and follow lifeguard instructions. During Hong Kong infamous typhoon season, the beach stays officially closed. 

Public Transport   

• Take the MTR from Olympic Station to Hong Kong Station.  
• From the Exchange Square bus terminus in Central, board Bus 6, 6X, o 66 directly to Repulse Bay.  
• Approximate travel time: 50-60 minutes. 

Alternative Route via Hotel Shuttle  

• Use the hotel’s complimentary shuttle service to Tsim Sha Tsui. 
• Take the MTR from Tsim Sha Tsui to Central. 
• From the Exchange Square terminus, board Bus 6, 6X, or 66 to Repulse Bay. 

You can also take a direct taxi ride from the hotel takes 35–50 minutes, depending on traffic conditions.

Beyond swimming, Repulse Bay offers the Tin Hau Temple complex with its striking statues and red fortune bridge, the colonial Repulse Bay Arcade with dining and boutique shopping, and the famous Veranda restaurant for afternoon tea or brunch. The waterfront promenade is ideal for a leisurely walk, and the surrounding hills feature scenic viewpoints accessible by a short uphill walk or taxi.

Yes. The Veranda is one of Hong Kong’s most popular dining destinations, and reservations are strongly recommended, particularly for weekend afternoon tea and brunch sittings. Booking directly through The Repulse Bay’s official website or by phone is advised. Walk-in availability is limited, especially during peak season and public holidays.

May to September offers the warmest water temperatures and is ideal for swimming, though this period also sees the highest visitor numbers. October and November bring pleasant, clear weather with lower humidity and fewer crowds, making it an excellent time for sightseeing and dining. December to March can be cool and occasionally misty. Clear days from October to December typically offer the finest panoramic views of the bay and surrounding hills. 

Yes. The beach is one of Hong Kong’s most family-friendly, with calm and supervised waters, clean facilities, and easy access to food and shade. The gentle beach gradient and shallow water entry make it accessible for young children.