• Dorsett Mongkok - Contact-Us

Flash Sales - Up to 47% off (Exclusive on Hotel Website)

Free Cancellation Valid until 30 September, 2020



FREE CANCELLATION Please refer to the details of selected promotions for respective cancellation policy.

Frequently Asked Questions (FAQs)

  • What is check-in/check-out time?

    Our standard check-in time is 15:00 and check-out time is 11:00.
  • Can early check-in and late check-out be arranged?

    It depends on the promotional packages you book and is subject to hotel situation. Guests who book direct via hotel official website are entitled to enjoy a flexible check-in time followed by a 26-hour Full Stay.
  • Is smoking allowed in the room?

    Dorsett Mongkok implements a 100% indoor smoke-free policy. Smoking is not allowed in its 285 guestrooms to ensure a healthier staying environment
  • Do you offer room service? What are the hours?

    We offer a Foodpanda in-room menu, which includes 13 of the best restaurants in town, featuring Japanese, Thai, Western, Vegetarian Indian, Halal, Michelin-recommended Cantonese cuisines…with over 100 items. Food is available from 08:00 am until midnight daily.
  • How is your child policy?

    Guests aged 12 and under are considered children in our hotel. They will not be charged extra if they share the bed with their parents.
  • Is there a gym room in your hotel? What time does it open?

    Gym Room in our hotel opens 24 hours daily, equipping with treadmill, dumbbells and a wide range of fitness equipment.
  • How do I get to the hotel?

    Dorsett Mongkok a mere 45-minute taxi drive from the Hong Kong International Airport to the hotel. Alternatively, you can take the airport express train from the airport to Kowloon Station, followed by a short taxi ride to the hotel.
  • What’s the closest MTR subway station from the hotel?

    The hotel is only 7-minute walk away from the Olympic MTR station.
  • What attractions are nearby?

    Olympian City Shopping Mall is both within 10-minute walk away from the hotel while popular tourist destinations such as Langham Place, Ladies Market and Sneakers Street are within easy reach.
  • What is your cancellation policy?

    Most of our promotional packages offer free cancellation 24 hours prior to arrival. Kindly refer to the booking engine for respective cancellation policies.
  • Should I pay my room bill on check-in or check-out?

    The room charges shall be settled in full upon check-in.
  • Will the hotel charge me for cleaning and disinfection if I test positive of COVID during my stay?

    No. Guests who test positive of COVID will not be charged any cleaning fee.
  • If I test positive of COVID during my stay, can I remain in the hotel for the isolation period?

    Yes. Guests who test positive of COVID can choose to remain in the hotel for isolation.